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About Akrit Appliance Service

About Akrit Appliance Service

About us

Family owned and operated since 1955, Akrit Appliance Service’s third generation is committed to providing superior service, backed by our large in-house inventory of parts and supplies. Our thorough knowledge of each manufacturer’s equipment and our timely service make us your one-stop appliance maintenance and repair source in Southeastern Wisconsin.

Akrit’s service technicians have extensive training on all the brands we service. We have sophisticated testing equipment, a complete inventory of factory replacement parts, and the full backing of factory technical support, for unparalleled professional service for your appliance. We have been a factory-certified Sub-Zero, Wolf, and Cove repair servicer since 1976. Since then, we have continued to grow, providing the best refrigeration, oven, dishwasher and laundry repair for an extensive list of luxury appliance brands in Milwaukee, Green Bay, Madison and Appleton.

Our mission

Our mission is to enhance the professional image and integrity of our industry through exceptional appliance repair service. Delivering the highest level of customer service will always be the driving force behind our business. We strive to exceed our customers expectations and earn their loyalty.

The Sub-Zero Group regularly surveys our customers to ensure we are meeting their high standards for service. Thanks to the tireless effort of our team in 2022, we are proud to announce that Akrit was rated one of their top service companies, with the #1-rated technician in the nation and three of the other top 15.

Our history

Akrit has been doing appliance and refrigeration work since 1955. Joe and Irene Popp started the business out of their home. The business started as a second job for Joe to help support his growing family while his wife worked full-time as a nurse. As the business grew it slowly turned into a full-time job for Joe, and about that time Joe added a second technician and Irene left her job as a nurse to handle the office duties and raise their five children. The business was originally known as Speed Queen Service Center. Later, as the business grew and diversified, they took on other brands like Thermador and Sub-Zero.

Eventually they started doing business as Akrit. Akrit’s first location outside of their home-run business was on Becher Street in West Allis. In the late 70s Joe and Irene bought the office and warehouse in Hales Corners to allow for growth that would allow some of the children to get into the business. Akrit started a commercial refrigeration division in 1980.

Akrit remained in Hales Corner for more than 35 years, maintaining remote operations in both Madison and the Fox Valley for residential repair services, before moving to our current office in New Berlin back in May 2017. The new 8400 sq. ft location, with office, warehouse and training room, gave us much-needed space for growth and an opportunity to update systems. Today, our 35 employees, including both second and third generations managing the business and a couple of grandchildren working as technicians, uphold the mission begun in 1955 by Joe and Irene Popp.